Frequently Asked Questions (FAQs)

We are located inside Ford City Mall in Chicago, IL. We've proudly served the community from this location for the past 7 years.

Flawless Diamonds has over 30 years of experience in the jewelry industry, including our previous stores in River Oaks Mall.

Absolutely. Custom jewelry is our specialty. Whether it’s a nameplate, pendant, ring, or a completely unique design, we’ll work with you step-by-step to bring your vision to life.

We carry high-quality 10K and 14K gold in a variety of styles and finishes.

Yes! We are known for our standout hip hop diamond jewelry, including iced-out pendants, grills, watches, and chains.

Yes, we offer jewelry repair and ring resizing services. Stop by the store for a quick inspection and quote.

Custom pieces typically take 1 to 3 weeks, depending on the complexity of the design. We’ll give you an exact timeline when you place your order.

We accept cash, debit/credit cards, Zelle, and layaway plans. Financing options may also be available — ask in-store for more details.

Yes, we offer layaway plans to help you secure the jewelry you want with flexible payments.

We’re working on expanding our online store to bring you more of our collection digitally. For now, follow us on Instagram or visit us in-store to see our latest pieces.